MCP Assistant Overview
MCP Assistant Rates
$30 per 15 minute session
Sessions can be pre-purchased at either of our retail locations, or over the phone with a Visa or Mastercard
(credit card authorization form will need to be completed)
Credit Card Authorization Form
MCP Assistant
STEP 1: Read and agree to the terms of service at the bottom of this page. Once the MCP Assistant web page is fully loaded, click on the
image of the blue folder and green arrow, found under Download.
STEP 2: Minimize all windows to return to the desktop. Double-click on
the MCP Assistant icon on the Desktop to run the application.
STEP 3: Once the program runs, double-click on the technicians name.
STEP 4: Once a technician has connected to your computer, a notification bubble will appear in the systray in the bottom
right hand corner of the screen. The tech will now have full control of your keyboard, mouse, etc. Simply sit back and
watch the magic!
NOTE: Upon running the software, a technician Is alotted 5 minutes to
successfully connect to your system. If a connection HAS NOT
been made in that time, the program will CLOSE automatically,
and may need to be ran again.
If you would like to close the connection at any time, right-click
on the MCP Asistant icon in the systray located at the bottom
right hand corner of the screen and click CLOSE. This will disconnect
the technician and close the program.
